Register every complaint as a ticket, assign it to the right department and track it until it's solved. Customers get updates on WhatsApp, and you get full control on response time.
Key Features
- Ticket Creation
- Department Assignment
- Status Tracking
- Priority Levels
- Photo / File Attachment
- WhatsApp Updates
- SLA & Escalation
- Customer Feedback
- Staff Performance
- Export Reports
Best For
Hotels, Service Companies, Societies, Maintenance Teams, IT Support
AI-Ready
AI capabilities can be integrated into this software as per your business requirements.
Talk to Us About Complaint Management Software
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